2023 Ticketing
& Purchase Policy

We understand the need for ticketing flexibility and we are here to support your ticketing journey. 

Purchasing Tickets

Ticketing and box office support for FFDN’s 9th annual festival is proudly supported by TO Live. You can select tickets for performances by visiting the 2023 Festival section and click on Purchase tickets.

For all box office inquiries including ticketing purchases or packages please contact TO Live at boxoffice@tolive.com or phone 416-366-7723 | 1-800-708-6754. Phone, email and in-person support hours are Monday-Friday, 1:00PM - 6:00PM.

For any general inquiries around festival activity, venue accessibility or general information you may contact FFDN at tickets@ffdnorth.com or phone 416-907-5933.

For Group purchases of 10 tickets or more, please contact outreach@ffdnorth.com in order to access a discounted price.

Exchanges and Refunds

If you are experiencing COVID-19 symptoms and need to exchange or cancel tickets the following options will be available to you: 


To reschedule, request a refund or donate your ticket amount to FFDN please contact customer service at boxoffice@tolive.com or call 416-366-7723 | 1-800-708-6754 

 

In the instance of an event being rescheduled or any extenuating circumstance, FFDN will inform ticket holders of rescheduled date(s), communicated directly via the email address provided at time of purchase. FFDN will also post any rescheduled events on our social media channels and website.

Latecomers

Latecomers may be admitted by our Front of House staff when there is a suitable break in the performance.

You may also visit our FAQ section for more information